Privacy Policy
47 Lake Street Project Pty Ltd · ABN 80 703 613 030 · Melbourne VIC
47 Lake Street Project Pty Ltd (ABN 80 703 613 030) is committed to protecting the privacy of personal information we collect and handle. This Privacy Policy explains how we manage personal information in accordance with the Privacy Act 1988 (Cth) and the thirteen Australian Privacy Principles (APPs).
1. Who we are
47 Lake Street Project Pty Ltd provides professional business and consulting services to organisations across Australia. We are based in Melbourne VIC and operate primarily through our website, https://47lakestreetproject.online, and by email.
2. The kinds of personal information we collect
Depending on your dealings with us, we may collect:
- Your name and, where relevant, your role or position;
- Your email address and other contact details you choose to provide;
- Business information relevant to an enquiry, quotation or engagement, such as your organisation's name, size and service requirements;
- Records of correspondence between you and us, including emails sent to ceo@47lakestreetproject.online;
- Technical information such as browser type, device type and pages visited, where this is collected through our website's standard operation.
We do not ordinarily collect sensitive information (such as health information or information about racial or ethnic origin). If you provide us with sensitive information, we will only handle it in accordance with the APPs.
3. How we collect personal information
We collect personal information directly from you where reasonably practicable, including when you:
- Submit an enquiry through our contact page;
- Request a quotation through our quote page;
- Send us an email;
- Engage us to provide consulting services.
We may also collect information indirectly, such as through website analytics or from publicly available sources and professional references, where it is reasonable and practical to do so.
4. Why we collect and hold personal information
We collect, hold, use and disclose personal information where reasonably necessary for our functions and activities, including to:
- Respond to enquiries and provide information about our services;
- Prepare quotations and scope proposed work;
- Deliver professional business and consulting services to our clients;
- Manage our business relationships, engagement records and accounts;
- Meet legal, regulatory and professional obligations that apply to us in Australia.
We will not use or disclose personal information for direct marketing purposes unless permitted by the APPs, and where we do so, we will provide a simple means for you to request that we stop.
5. Disclosure of personal information
We do not sell personal information. We may disclose personal information to:
- Service providers who assist us with hosting, email, file storage, analytics or administrative functions, under confidentiality obligations;
- Professional advisers, such as accountants or auditors, where reasonably required;
- Government bodies, regulators or courts, where required or authorised by Australian law.
Some of our service providers may store or process data outside Australia. Where overseas disclosure occurs, we take reasonable steps to ensure the recipient handles personal information in accordance with the APPs.
6. Cookies and website analytics
Our website may use cookies and similar technologies to support its operation and to understand how visitors use the site. Cookies are small files stored by your browser. You can configure your browser to refuse cookies or to warn you when cookies are set; some website features may not function fully if cookies are disabled.
7. Data quality, security and retention
We take reasonable steps to ensure the personal information we collect is accurate, complete and up to date. We hold personal information in electronic systems that are protected by appropriate security safeguards, including access controls. We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
We retain personal information only for as long as necessary for the purposes described in this policy, or as required by law, after which we take reasonable steps to destroy or de-identify it.
8. Access and correction
You may request access to the personal information we hold about you, and request correction of information that you believe is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, email us at ceo@47lakestreetproject.online. We will respond within a reasonable period. In some circumstances we may decline a request where permitted or required by the APPs; if so, we will explain our reasons and, where relevant, note your request on our records.
9. Complaints
If you have a concern about how we have handled your personal information, please contact us first at ceo@47lakestreetproject.online with the details of your complaint. We take privacy complaints seriously and will acknowledge, investigate and respond to your complaint within a reasonable timeframe.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
10. Anonymity and pseudonymity
Where it is lawful and practicable, you may deal with us anonymously or using a pseudonym, for example when making a general enquiry about our services. However, in most cases relating to quotations and engagements, we will need your contact details to respond effectively.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be published on this page. This policy was last reviewed in 2025.
12. How to contact us
For any questions about this Privacy Policy or our handling of personal information, please contact:
47 Lake Street Project Pty Ltd
ABN 80 703 613 030
Melbourne VIC, Australia
Email: ceo@47lakestreetproject.online
Website: https://47lakestreetproject.online
For information about the terms that apply to your use of this website, please see our Terms of Use.